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Last Updated: September 22, 2026

BBB Wellness LLC (“BBB Wellness,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit or use our website, https://bbbwellnessllc.com/ (the “Website”), contact us, complete a consultation or wellness assessment, purchase products or services, or otherwise interact with us.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with BBB Wellness, we may collect the following categories of information.

A. Information You Provide Directly

You may provide information when you:

  • Complete a consultation or wellness assessment
  • Contact our team
  • Submit an inquiry or request
  • Create an account
  • Purchase products or services
  • Subscribe to communications
  • Communicate with us by email, telephone, or other available channels

This information may include:

  • Full name
  • Email address
  • Telephone number
  • Mailing or billing address
  • Date of birth or age, where required
  • Account login information
  • Order and transaction information
  • Communication preferences
  • Information you voluntarily provide about your health, wellness goals, medical background, symptoms, medications, treatments, or previous therapies
  • Other information you choose to provide through forms or communications

Our wellness assessment may ask about goals such as weight management, performance, recovery, longevity, vitality, symptoms, metabolic indicators, hormone optimization, and previous peptide or hormone therapy experience.

B. Health and Wellness Information

If you choose to participate in a consultation, assessment, or treatment-related service, you may provide health or wellness information that may be considered sensitive personal information under applicable law.

We use this information only for legitimate purposes related to providing, coordinating, improving, or communicating with you about our services, subject to applicable law and any additional privacy requirements that apply to your healthcare relationship.

Important: The Website should not be used to submit information in an emergency. If you are experiencing a medical emergency, contact emergency medical services or seek immediate medical attention.

C. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Links clicked
  • Date and time of visits
  • Referring website or source
  • Approximate geographic information
  • Website interaction and usage information

This information may be collected through cookies, analytics tools, pixels, log files, and similar technologies.

2. How We Use Your Information

We may use information we collect to:

  • Provide and administer our products and services
  • Respond to questions and inquiries
  • Schedule and manage consultations
  • Review information submitted through wellness assessments
  • Personalize communications and service recommendations
  • Process purchases, payments, and orders
  • Provide order confirmations and related communications
  • Manage accounts and customer records
  • Communicate with you about services, appointments, orders, or requests
  • Send newsletters, marketing communications, or promotional information where permitted by law
  • Improve our Website, products, services, and customer experience
  • Monitor Website performance and security
  • Detect, investigate, and prevent fraud, abuse, unauthorized activity, or security incidents
  • Comply with applicable laws, regulations, legal processes, and professional obligations
  • Protect the rights, property, and safety of BBB Wellness, our customers, and others
  • Fulfill other purposes disclosed at the time information is collected or with your consent

3. Cookies and Similar Technologies

We may use cookies and similar technologies to operate and improve the Website.

Cookies may allow us to:

  • Remember preferences
  • Maintain shopping or account functionality
  • Understand how visitors use the Website
  • Analyze Website traffic
  • Improve Website performance
  • Support marketing and advertising activities

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

4. Analytics and Website Technologies

We may use third-party analytics and technology providers to understand Website usage, measure performance, identify technical issues, and improve our services.

These providers may collect information such as device information, IP address, browser information, pages visited, and interaction data.

Third-party services may have their own privacy policies governing their collection and use of information.

5. How We Share Information

BBB Wellness does not sell your personal information for money.

We may share information with trusted third parties when reasonably necessary to operate our business and provide services, including:

Service Providers

We may share information with vendors and service providers that assist us with:

  • Website hosting
  • Website development and maintenance
  • Customer support
  • Appointment scheduling
  • Email communications
  • Payment processing
  • E-commerce and order fulfillment
  • Analytics
  • Marketing and communications
  • Information technology and security

These providers may access information only as reasonably necessary to perform services for us and subject to applicable contractual or legal requirements.

Healthcare and Professional Service Providers

Where applicable, information may be shared with healthcare professionals, pharmacies, laboratories, fulfillment providers, or other service providers involved in providing services to you, as permitted by law and as necessary to fulfill your request or provide your care.

Legal and Regulatory Requirements

We may disclose information when required or permitted by law, including in response to:

  • Court orders
  • Subpoenas
  • Government requests
  • Legal processes
  • Regulatory requirements
  • Investigations
  • Fraud prevention or security matters

Business Transfers

If BBB Wellness is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

6. Payment Information

If you purchase products or services through the Website, payments may be processed by third-party payment providers.

BBB Wellness generally does not need to receive or store your complete payment-card information when payment processing is handled directly by a third-party payment processor.

Payment providers may collect and process payment information according to their own privacy policies and terms.

7. Health Information and Healthcare Privacy

Certain services offered through BBB Wellness may involve health or medical information.

Depending on the service, provider relationship, and applicable law, certain health information may be subject to additional privacy protections.

This Website Privacy Policy does not necessarily constitute a HIPAA Notice of Privacy Practices. If you receive services from a healthcare provider that is subject to HIPAA, that provider may provide a separate Notice of Privacy Practices explaining how protected health information is handled.

8. Marketing Communications

If permitted by applicable law, BBB Wellness may send you information about:

  • Services
  • Products
  • Promotions
  • Educational content
  • Wellness information
  • Updates about BBB Wellness

You may unsubscribe from promotional email communications by using the unsubscribe link included in the message or by contacting us.

Even if you opt out of marketing communications, we may continue sending transactional or service-related communications, such as order confirmations, appointment information, account notices, and important service updates.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services
  • Maintain business and transaction records
  • Fulfill legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Protect our legitimate business interests
  • Maintain security and prevent fraud

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

You should avoid submitting unnecessary sensitive information through unsecured communications.

11. Third-Party Websites and Services

Our Website may contain links to third-party websites, applications, services, pharmacies, healthcare providers, payment processors, or other resources.

BBB Wellness is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

12. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Where applicable law establishes a higher minimum age for collection of personal information without parental consent, we will follow the applicable requirement.

13. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

  • Know what personal information we collect
  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how personal information is used or disclosed
  • Opt out of certain marketing communications
  • Opt out of certain forms of targeted advertising or sale/sharing of personal information, where applicable
  • Appeal certain privacy decisions, where applicable
  • Exercise applicable rights without unlawful discrimination

Not every right is available in every jurisdiction, and certain legal exceptions may apply.

To exercise an applicable privacy right, contact us using the information provided below.

We may need to verify your identity before completing certain requests in order to protect your information.

14. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by applicable California privacy laws.

Depending on the circumstances, these rights may include rights to know, access, correct, delete, and opt out of certain processing of personal information.

California residents may also have rights relating to sensitive personal information and certain automated or targeted advertising activities.

BBB Wellness will process verified privacy requests in accordance with applicable California law.

15. State-Specific Privacy Rights

Residents of other U.S. states may have additional privacy rights under applicable state privacy laws.

Where applicable, BBB Wellness will honor rights provided by those laws, subject to applicable exceptions, verification requirements, and legal limitations.

16. Do Not Track Signals

Some browsers provide a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to these signals, our Website may not respond to all Do Not Track signals.

Where required by applicable law, we will honor legally recognized opt-out preference signals.

17. International Visitors

BBB Wellness is based in the United States. If you access our Website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where BBB Wellness or its service providers operate.

Privacy and data-protection laws in these locations may differ from those in your country.

By using the Website, you understand that your information may be processed in accordance with applicable U.S. law and this Privacy Policy.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact BBB Wellness LLC:

BBB Wellness LLC
Email: support@bbbwellnessllc.com
Website: https://bbbwellnessllc.com/

Please include sufficient information for us to understand and respond to your request.


Disclaimer: This Privacy Policy is provided for general informational purposes and should be reviewed and customized by a qualified privacy or healthcare attorney to ensure compliance with applicable federal, state, healthcare, consumer-protection, and data-privacy laws.